faq

Know how many games you want to display, if you want ticket dispensers and instillation. you can simply purchase our products from our website or Contact our sales team and they will walk you through. your time is valuable to us its easy as 123.  

Once the Tv/Monitor has been installed and you want to change its location. We charge a $249.99 service fee to come out and change locations. for ou of state locations $499..99

Yes you can provide your own tv or ticket boxes

In determining the upfront cost of installation there are key factors. The number of tickets you have, if you'll be keeping the same amount or want to expand. What size screen you would like to install, and how many screens you would like installed. Give us a call we would be happy to come out and discuss the install and give you a proper quote.

Yes depending on the service package you choose, you will have a monthly service fee. 

this fee covers the cost of our servers and keeping everything up to date for our customers so they can upload tickets, everything is on the cloud. 

This will be set on auto draft and payment are due monthly.

Currently, there is no contract so you can upgrade, downgrade or cancel your services.

monthly payments will be set up for auto draft.  Your sales rep will send you an email from there you may set up your account with a payment card. if a payment is defaulted your services will be suspended.

Currently, there is no contract so you can upgrade, downgrade or cancel your services.

monthly payments will be set up for auto draft.  Your sales rep will send you an email from there you may set up your account with a payment card. if a payment is defaulted your services will be suspended.

PRICES ARE NON NEGOTIABLE! All our prices are already marked down to make it as affordable as we can.

Please keep your monthly payments up to date. If by any chance you neglect your payment your account can be suspended 10 days after due date, and your display will turn off automatically. 

DURING  THE  PERIOD YOU NEGLET YOUR PAYMENT AND YOUR ACCOUNT IS SUSPENDED WE ARE NOT RESPONSIBLE FOR ANY LOSS OF LOTTERY TICKET SALES! 

If you miss more than 6 months of payment we may suspend your account and take the purchased equipment back. to keep the equipment you must pay the balance of your account.

All sales are final once you have finalized your purchase and made your payment and we place the order for your items "we can not change or cancel your purchase order"!

This statement is provided to you on your purchase invoice also.

Yes, we provide a 2-year limited warranty. Limited warranty: hardware failure by natural causes no external forces acted upon. If the equipment is purposely damaged it will not be a warrantable item. If the equipment was asked to be installed in a position when it may not be recommended and overheated or falls it would not be a warrantable item.

There is a fee for us to come and replace warranty items depending on which state you are located in.

STARTING 06/16/2023 WE WILL ONLY BE OFFERING 1-YEAR WARRANTY ON TELEVISIONS PURCHASED IN THE PACKAGE DEAL. ANY PURCHASES MADE BEFORE THIS DATE , YOUR 2-YEAR WARRANTY WILL STILL BE HONORED.

If your equipment fails and stops working due to any reason. We are not responsible for the loss of sales during that period! Please contact us soon as possible to troubleshoot your equipment. If we can not find the source of the problem over call, We will come out to troubleshoot if requested. However, there is a service fee! Out of state flate fee of $499.00 and local Flat fee of $135.00

Out-of-state flat fee of $499.00 

Local Flat fee of $135.00